At times we tend to just show our temper or raise our voice back at someone when we are busy or cracking our head on something. And at times, we do it unintentionally and unconsciously. When the other party starts to act the same trying to get his or her point across, I think the best thing to do to avoid getting into a heated argument is to take a step back and cool off. There is no point for both parties getting aggressive and defensive.
Take a step back.
After it’s cool off, discuss again in a proper manner. It would be the best thing to do.
That was what happened yesterday. A colleague of mine came to me to clarify some issues with his team’s claims. I was busy and rushing for some stuff. He raised his voice at me, questioned me about the claims. I was taken aback to the way he conveyed his message to me. Me, being frustrated at that time, I put a stop to it at that juncture. If I were to continue talking to him, I might just blow at him as well. So, instead, I told him to talk about it later, after I am done with my stuff. He agreed.
We managed to talk things out and settled the problem. I was glad about it.
Later at night, I received a call. It was from him. He called to talk about the happenings in the morning. He caught me off guard. I didn’t expect him to purposely call me to talk about it. Anyway, I didn’t mind or kept it in my heart for what happened. I kinda forgotten about it too, hahaha. We came to a mutual understanding that it was both of our faults for talking so “loudly”. He told me that he was glad we stopped our discussion for the first time, or else he would have really started a heated “discussion”.
So, when you feel that both parties stand firmly on their ground and not ready to listen to each other, it is time to take time off and talk about it later.
That’s my opinion.
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